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    Hospitality
    34 članka
    6 video snimaka

    Hospitality

    Learn how to delight guests, create memorable stays, and attract 5-star reviews.
    34 članka
    6 video snimaka
    Filteri tipa sadržaja
    The do’s and don’ts of providing self check-in
    Guests want self check-in—here’s how to set it up and create a seamless welcome.
    Ažurirano na dan Apr 22, 2021Materijal za čitanje od 3 min.
    Tips from Airbnb Plus hosts: How to offer excellent service
    Help guests feel at home with clear communication and Airbnb Plus hosting tips.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 2 min.
    Tips from Airbnb Plus hosts: How to add thoughtful touches
    Check out how Airbnb Plus hosts add thoughtful touches to surprise guests.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 2 min.
    Tips from Airbnb Plus hosts: How to have warmer welcomes
    Find out how successful Airbnb Plus hosts craft memorable first impressions.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 3 min.
    Understanding response rate and acceptance rate
    Learn how these rates work, why they matter, and find out how to improve yours.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 6 min.
    Making every guest feel welcome
    Understand discrimination, plus get strategies for tackling unconscious bias.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 11 min.
    Create a guidebook to share your local tips
    Help guests get to know your area with a custom travel guide.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 3 min.
    Write a house manual to share info and tips about your space
    Save time and provide important details with pre-written instructions.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 4 min.
    Making your guest’s stay special
    An experienced host shares her sweet strategy for creating a warm welcome.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    Get more 5-star reviews
    Interior designers and Superhosts reveal how they create memorable stays.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 10 min.
    Add details guests will love
    A former creative director shares her best decorating tips.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 6 min.
    Why reviews matter
    Reviews build trust in the community and help drive your business.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 4 min.
    A clear and simple checkout
    Communicate your expectations, from cleaning up to locking up.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 4 min.
    Dealing with the unexpected
    Here’s how to anticipate hosting challenges and be prepared to handle them.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 3 min.
    Supporting guests during their stay
    Hosts Giuliana and Sandor share how they make guests feel welcome.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    Making a guest feel comfortable and special
    Hosts add these personal touches to make guest stays even more memorable.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    Making guest check-ins easy
    Follow these suggestions to provide a convenient and stress-free welcome.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 4 min.
    Communication tips for international guests
    Creativity, kindness, and technology are key to overcoming language barriers.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 2 min.
    Getting to know potential guests
    Reviews and guest profiles can help you get acquainted.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    Great communication is the key to hosting success
    Keep guests happy by being responsive and staying in touch.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 4 min.
    The essentials: Welcome your first Airbnb guests
    Here’s how to create a great guest experience—the first time and every time.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 7 min.
    Thoughtful details guests love
    Bring in a little wow factor by leveling up your amenities.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 3 min.
    Making your home ready for guests
    From fluffing the pillows to adding amenities, it’s all about the details.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    A guide to photographing accessibility features
    Showcase your space’s accessibility with these tips.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 5 min.
    How to support the Asian and Pacific Islander community
    Here are some resources and ideas to help you become a better ally.
    Ažurirano na dan Mar 23, 2021Materijal za čitanje od 7 min.
    Antiracism resources for the Airbnb community
    Here are some ways that you can become a better ally.
    Ažurirano na dan Mar 23, 2021Materijal za čitanje od 2 min.
    Activism and allyship guide
    This resource is designed to help people on their activism and allyship journey.
    Ažurirano na dan Mar 23, 2021Materijal za čitanje od 8 min.
    Airbnb Answers: Protecting you from one-off bad reviews
    Learn how Airbnb is making reviews more fair for hosts.
    Ažurirano na dan Mar 19, 2021Materijal za čitanje od 3 min.
    How one Kenyan Superhost promotes inclusivity while hosting
    Meet a Host based in Nairobi, and get her tips to make all guests feel welcome.
    Ažurirano na dan Mar 4, 2021Materijal za čitanje od 6 min.
    Writing clear and helpful house rules
    Help protect your home and create a better guest experience.
    Ažurirano na dan Feb 15, 2021Materijal za čitanje od 3 min.
    New feature lets you schedule messages to guests
    Top hosts share their most popular scheduled messages that you can use, too.
    Ažurirano na dan Feb 2, 2021Materijal za čitanje od 4 min.
    A new way we're fighting discrimination on Airbnb
    Introducing Project Lighthouse to uncover, measure, and overcome discrimination.
    Ažurirano na dan Nov 13, 2020Materijal za čitanje od 8 min.
    Discussing discrimination at a Q&A for Airbnb hosts
    Hosts share diverse perspectives on recognizing bias and building community.
    Ažurirano na dan Oct 20, 2020Video od 7 min.
    How community feedback makes Airbnb more inclusive
    Host and guest stories can help the anti-discrimination team uncover inequity.
    Ažurirano na dan Oct 1, 2020Materijal za čitanje od 5 min.
    Our continued commitment to inclusion
    To host or travel with inclusion and respect, please follow these guidelines.
    Ažurirano na dan Apr 17, 2020Materijal za čitanje od 3 min.
    Make your home family-friendly
    Thoughtful touches can help make your space more comfortable for families.
    Ažurirano na dan Mar 5, 2020Materijal za čitanje od 7 min.
    Making reviews more relevant and useful for our community
    Learn about our updated Review Policy and other important product changes.
    Ažurirano na dan Mar 5, 2020Materijal za čitanje od 12 min.
    Making reviews more fair for hosts
    Airbnb is improving the review process to be more fair and accurate for hosts.
    Ažurirano na dan Mar 5, 2020Materijal za čitanje od 3 min.
    Hosting private rooms: Top tips and benefits
    Learn how to share your space, from setting rules to creating memorable stays.
    Ažurirano na dan Nov 20, 2019Materijal za čitanje od 6 min.
    Using Airbnb's saved messages to save time
    Create saved messages for everything from a warm welcome to driving directions.
    Ažurirano na dan Nov 20, 2019Materijal za čitanje od 5 min.
    The do’s and don’ts of providing self check-in
    Guests want self check-in—here’s how to set it up and create a seamless welcome.
    Ažurirano na dan Apr 22, 2021Materijal za čitanje od 3 min.
    Tips from Airbnb Plus hosts: How to offer excellent service
    Help guests feel at home with clear communication and Airbnb Plus hosting tips.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 2 min.
    Tips from Airbnb Plus hosts: How to add thoughtful touches
    Check out how Airbnb Plus hosts add thoughtful touches to surprise guests.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 2 min.
    Tips from Airbnb Plus hosts: How to have warmer welcomes
    Find out how successful Airbnb Plus hosts craft memorable first impressions.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 3 min.
    Understanding response rate and acceptance rate
    Learn how these rates work, why they matter, and find out how to improve yours.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 6 min.
    Making every guest feel welcome
    Understand discrimination, plus get strategies for tackling unconscious bias.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 11 min.
    Create a guidebook to share your local tips
    Help guests get to know your area with a custom travel guide.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 3 min.
    Write a house manual to share info and tips about your space
    Save time and provide important details with pre-written instructions.
    Ažurirano na dan Apr 21, 2021Materijal za čitanje od 4 min.
    Making your guest’s stay special
    An experienced host shares her sweet strategy for creating a warm welcome.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    Get more 5-star reviews
    Interior designers and Superhosts reveal how they create memorable stays.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 10 min.
    Add details guests will love
    A former creative director shares her best decorating tips.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 6 min.
    Why reviews matter
    Reviews build trust in the community and help drive your business.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 4 min.
    A clear and simple checkout
    Communicate your expectations, from cleaning up to locking up.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 4 min.
    Dealing with the unexpected
    Here’s how to anticipate hosting challenges and be prepared to handle them.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 3 min.
    Supporting guests during their stay
    Hosts Giuliana and Sandor share how they make guests feel welcome.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    Making a guest feel comfortable and special
    Hosts add these personal touches to make guest stays even more memorable.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    Making guest check-ins easy
    Follow these suggestions to provide a convenient and stress-free welcome.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 4 min.
    Communication tips for international guests
    Creativity, kindness, and technology are key to overcoming language barriers.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 2 min.
    Getting to know potential guests
    Reviews and guest profiles can help you get acquainted.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    Great communication is the key to hosting success
    Keep guests happy by being responsive and staying in touch.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 4 min.
    The essentials: Welcome your first Airbnb guests
    Here’s how to create a great guest experience—the first time and every time.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 7 min.
    Thoughtful details guests love
    Bring in a little wow factor by leveling up your amenities.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 3 min.
    Making your home ready for guests
    From fluffing the pillows to adding amenities, it’s all about the details.
    Ažurirano na dan Apr 13, 2021Video od 2 min.
    A guide to photographing accessibility features
    Showcase your space’s accessibility with these tips.
    Ažurirano na dan Apr 13, 2021Materijal za čitanje od 5 min.
    How to support the Asian and Pacific Islander community
    Here are some resources and ideas to help you become a better ally.
    Ažurirano na dan Mar 23, 2021Materijal za čitanje od 7 min.
    Antiracism resources for the Airbnb community
    Here are some ways that you can become a better ally.
    Ažurirano na dan Mar 23, 2021Materijal za čitanje od 2 min.
    Activism and allyship guide
    This resource is designed to help people on their activism and allyship journey.
    Ažurirano na dan Mar 23, 2021Materijal za čitanje od 8 min.
    Airbnb Answers: Protecting you from one-off bad reviews
    Learn how Airbnb is making reviews more fair for hosts.
    Ažurirano na dan Mar 19, 2021Materijal za čitanje od 3 min.
    How one Kenyan Superhost promotes inclusivity while hosting
    Meet a Host based in Nairobi, and get her tips to make all guests feel welcome.
    Ažurirano na dan Mar 4, 2021Materijal za čitanje od 6 min.
    Writing clear and helpful house rules
    Help protect your home and create a better guest experience.
    Ažurirano na dan Feb 15, 2021Materijal za čitanje od 3 min.
    New feature lets you schedule messages to guests
    Top hosts share their most popular scheduled messages that you can use, too.
    Ažurirano na dan Feb 2, 2021Materijal za čitanje od 4 min.
    A new way we're fighting discrimination on Airbnb
    Introducing Project Lighthouse to uncover, measure, and overcome discrimination.
    Ažurirano na dan Nov 13, 2020Materijal za čitanje od 8 min.
    Discussing discrimination at a Q&A for Airbnb hosts
    Hosts share diverse perspectives on recognizing bias and building community.
    Ažurirano na dan Oct 20, 2020Video od 7 min.
    How community feedback makes Airbnb more inclusive
    Host and guest stories can help the anti-discrimination team uncover inequity.
    Ažurirano na dan Oct 1, 2020Materijal za čitanje od 5 min.
    Our continued commitment to inclusion
    To host or travel with inclusion and respect, please follow these guidelines.
    Ažurirano na dan Apr 17, 2020Materijal za čitanje od 3 min.
    Make your home family-friendly
    Thoughtful touches can help make your space more comfortable for families.
    Ažurirano na dan Mar 5, 2020Materijal za čitanje od 7 min.
    Making reviews more relevant and useful for our community
    Learn about our updated Review Policy and other important product changes.
    Ažurirano na dan Mar 5, 2020Materijal za čitanje od 12 min.
    Making reviews more fair for hosts
    Airbnb is improving the review process to be more fair and accurate for hosts.
    Ažurirano na dan Mar 5, 2020Materijal za čitanje od 3 min.
    Hosting private rooms: Top tips and benefits
    Learn how to share your space, from setting rules to creating memorable stays.
    Ažurirano na dan Nov 20, 2019Materijal za čitanje od 6 min.
    Using Airbnb's saved messages to save time
    Create saved messages for everything from a warm welcome to driving directions.
    Ažurirano na dan Nov 20, 2019Materijal za čitanje od 5 min.

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